Delivering high-performance solutions
Navigant Cymetrix team members are certified experts in their fields, selected to join us because of their performance in rigorous preemployment competency testing. Client-specific training courses, as well as patient-focused customer service courses are designed to meet the high standards we set for everyone who serves our clients. Our Internal Quality Control program provides a monthly review to help each team member continue to raise the bar.
The Navigant Cymetrix process is designed to improve your revenue cycle at every step—from gathering data and current-state performance evaluation, to identifying opportunities, collaborating on next steps, redesigning and implementation. We work elbow-to-elbow with your team providing leading practice techniques for measurable results.
The Navigant Cymetrix technology platform, METRIX℠, includes proprietary and industry-vetted software and technologies that integrate data from disparate sources and aggregate it into one comprehensive data repository. We provide information transparency with easy access to analytics, applications, and documentation through our proprietary Business Intelligence Portal, enabling you to make better decisions, faster. METRIX is complemented by the Navigant Cymetrix physician practice analytics application, VitalStats®, which helps analyze and manage information generated from your practice management system and generate robust reports.